Introduction
Coming up with the correct price tag for a medical
or biotech product can be one of the hardest decisions a company will ever make
in the process of developing a new product. The price placed on this product
sends a message to major stakeholders about the value of an innovation.
Stakeholders include private and aggregate investors, organizational workers,
public and private health insurance companies, company clients (hospitals and
pharmaceuticals), health practitioners, and final patients. The managers’ dilemma will always be that
each of the above individuals has different price suggestions, which of course
are in constant conflict.
Pricing Challenges and Alternative
Considerations
Medi-Cults’ Chief Executive Henrik Krogen (Rogers, 1999) found himself in such a
situation when scouting for the right price for In Vitro Maturation. In Vitro Maturation is a new medium the
company had developed aimed at significantly reducing ova maturation period by
93 percent. He had to put into consideration a number of stakeholders laying in
wait for his quotation. First, private and public investors (such as Amdex A/S)
would view IVM as the solution to Medi-Cults’ profitability and overall
returns. They looked forward to a pricing policy huge enough to facilitate
future IVMs’ development, trials, constant production and still make a sales
killing just in time to execute product market exit. He knew that for them to
value his company, they would go for the price of IVM and the expected company
position as an industry leader in biotechnology.
Medi-Cult also had marketing agencies such as
pharmaceuticals and independent distribution stores who saw IVM as a gold mine
for their businesses. Prices too high (Rogers, 1999) would have a threat of scaring
away customers, suffocating the existence of a rather positive business
environment. Lowly quoted prices would, on the other hand, not only put into
question product quality but also limit their sales returns relative to cost
incurred during transportation and marketing .
As brains behind the nurturing, development, and production of IVM,
Medi-Cult workers wanted this medium to take the market by storm. Positive product reception (Rogers, 1999) by the target market would mean
handsome pay rises, career security and better working environments. One common
characteristic about the above mentioned groups of individuals was anticipation
for high price and huge sales volume for IVM.
Contrastingly, unfertile couples, public and private
health insurers, and involved governments (the US, Denmark, the UK and France)
wanted prices so low to be able to finance health care costs. Not single responsible government (Rogers, 1999) wanted to spend more on a new
expensive technology whose acquisition would involve a number of heavy decision
making. Other users of IVM, basically
health care facilities and medical practitioners, found low prices attractive enough
for profit generation. Were it that IVM
would sale at high prices, they would have no incentive to make purchases for
fear of a reduction in their profit margins over time. This challenge was
particularly applicable to public health institutions which rigid financial
departments and tight budgets.
Solutions
To be able to overcome the above challenges, here
are some tips for Henrik Krogen regarding pricing. First, his sales and marketing division
should have practiced value based pricing to take care of contrasting
stakeholder expectations. As a new technology, IVM tested positive for both
efficiency and consistency. When hit with a pricing question from a
stakeholder, the marketing team should choose to create space for feature
attractiveness and benefits in response. Since IVM (Rogers, 1999)was a first one of its kind, Medi-cult had an upper
hand over her competitors, and therefore should have been able to develop a
pricing structure aimed at price reduction should competitors develop an
equally rival medium. Lastly, due to
rising cases of infertility among couples, IVM was bound to create strong waves
of product demand. In even, insurance companies and other care givers would
respond by charging higher premiums and hospital prices respectively. With
time, the Medi –Cult family, investors, governments, couples with their babies,
insurance companies, and hospitals would all be happy for obvious reason.
Reference
Rogers,
B. (1999). Medi-Cult: Pricing a Radical Innovation. Lausanne:
International Institute of Management
Development.
LIONEL INZAHULI SAVAGE
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